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Frequently Asked Questions

Check out the FAQ below or schedule a call with a Career Advisor to get all of your questions answered.

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Frequently Asked Questions

What is UX/UI Design?

UX/UI Design is about making digital products, like apps and websites, easy to use and visually appealing.

 

User Experience (UX) Design focuses on how a product works—making sure each step is smooth and enjoyable for users.

 

User Interface (UI) Design handles the look and layout, choosing colors, fonts, and icons to make the product attractive and user-friendly. Together, UX and UI create a product that’s both functional and visually engaging.

Do I need previous design experience or a technical background?

No! The Design Foundations program was created for beginners to teach the fundamentals of design and the tools of the trade; no previous design experience or technical background is required.

 

You must complete Design Foundations to access Career Services.

What resources (e.g. equipment, software) do I need to complete the program?

You will need a computer that connects to the Internet. The program cannot be completed on a phone or table. You are not required to pay for any additional software to complete the Design Foundations portion of the program. Once you are on the job search, you will likely need to pay for a portfolio website to share with potential employers. This typically costs about $10 per month.

Can I do this program on top of a full-time job?

Yes, the program is designed to be done part-time for about 10-20 hours per week.

What is the weekly time commitment?

Approximately 10-20 hours per week.

 

To finish Design Foundations in 8 weeks, you will need to dedicate about 20 hours per week to the course.

 

To finish Design Foundations in 16 weeks, you will need to dedicate about 10 hours per week to the course.

 

During your job search, we recommend dedicating anywhere from 10-20 hours per week. This time will be spent applying, preparing for interviews, networking, etc.

What if I don’t finish the program on time?

Extensions for Design Foundations are managed by our Student Success team and are considered on a case-by-case basis based on your performance and progress in the program.

 

Career Services cannot be extended beyond their end date.

Can I pause the program?

You may pause one time for up to 30 days during the initial 16 weeks of your Design Foundations program to avoid losing mentorship time. Pauses apply only to your enrollment; payments may not be paused.

 

Career Services cannot be paused.

What kind of mentorship is available?

During the 16 weeks of your Design Foundations program, you will have access to unlimited mentorship. Mentors will review your work and answer your questions via our communication platforms and on video calls. You can book video calls based on your availability.

 

As part of Career Services, you will receive mentorship credits that you can use to book calls for portfolio help, resume help, interview preparation, and more. Additional credits are available for purchase.

When can I start?

We have start dates every Monday as long as there are available spots in that week. When you enroll, you get immediate access to the course. Mentorship begins on your official start date; that is when you can begin booking calls and submitting activities.

What is the schedule of the course/class times?

There are no set class times. The course content is prerecorded and can be done according to your schedule. Live video calls with mentors are scheduled by you when you need them and when you are available. Mentor calls can be booked 7 days a week, in the morning, afternoon, and evening, subject to availability.

How long is the program?

Design Foundations is 16 weeks but may be completed faster depending on how much time you have to dedicate to the program each week.

 

Career Services are available for up to 15 months.

How many projects will I complete?

In Design Foundations, you will work on one end-to-end project. This project will be completed in a series of 22 activities created to teach you the fundamentals of UX Research, UX Design, and UI Design.

 

When you graduate, you should complete a minimum of 2 projects from the Career Services project library but may elect to complete more.

When do I get access to Career Services?

You will get access to Career Services when you complete the Design Foundations program.

Can I choose to complete Design Foundations only?

Yes, you may enroll in the UX/UI Design for AI Products program which is the Design Foundations portion of the Career Accelerator program. Please note that the job guarantee will not apply in this instance.

 

If you enroll in the Career Accelerator program and opt not to take advantage of Career Services, please note that we do not offer refunds for lack of usage.

Is there a job guarantee?

Yes, you can find the terms and conditions here.

What is the refund/cancellation policy?

US-based students have 7 days from when they purchase the course to decide if it’s a good fit. Once you complete your purchase, you will be able to find your latest cancellation date on the first page of your enrollment agreement.

 

Cancellation requests made after the latest cancellation date are non-refundable, the student remains responsible for the total cost of the program. We do not offer partial refunds or refunds for lack of use.

 

Please note that the cancellation period varies by country so be sure to review our Terms of Service or your enrollment agreement for more detailed information.

Does Avocademy accept financial aid? (Grants, Bills, and more)

Unfortunately, at this time, Avocademy is not set up to accept payment through grants and/or bills. We only accept payment through the options listed on our website.

Someone paid for the course on my behalf, what should I do?

Please email studentsuccess@avocademy.com so we can update the name on your student record. Your email should include the student’s full name and email and the payer’s full name and email. Both parties will be required to review and sign an enrollment agreement.

Are there any hidden costs?

No, there are no hidden fees in our program. The total cost includes all mentoring, resources, and career support services. The final price is transparent, whether paid upfront or financed.

How does financing work, and what will my monthly payments be?

We partner with Affirm to provide flexible payment options starting as low as $153 per month. Your exact monthly payment will depend on your chosen financing term and your credit status.

How do I explain the value of this investment to myspouse/partner?

Many of our students view this program as a long-term career investment. We encourage you to discuss how this career change can help

Student Success Stories

Watch how our graduates are successfully changing careers and landing great jobs as UX designers with Avocademy